Privacy Policy

Last updated: June 5, 2026

At Tender Teddies, we take your privacy seriously. This Privacy Policy explains what personal data we collect, how we use it, and how we protect it.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Payment information (processed securely via third-party payment providers)
• Device, browser, and IP address information
• Order history and website browsing behavior (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our website, services, and product offerings
• Send marketing emails (only if you have given consent)
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal data.

We may share your information only with trusted third parties when necessary to operate our business, including:

• Shipping carriers (for order delivery)
• Payment processors (for secure transaction handling)
• Analytics providers (such as Google Analytics)
• Email marketing providers (only with your consent)

All third-party service providers are required to protect your data and use it only for the services they provide to us.

4. Cookies

We use cookies to improve your browsing experience, analyze website traffic, and support basic website functionality.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

5. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfill your orders
• Comply with legal obligations
• Resolve disputes and enforce agreements

You may request deletion of your personal data at any time, subject to legal retention requirements.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us at contact@tenderteddies.com.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal data.

However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies separately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Tender Teddies
Website: https://tenderteddies.com
Email: contact@tenderteddies.com
Phone: +33 7 53 53 47 02

Business Address:
94 Avenue de la République
63100 Clermont-Ferrand
France